by davhar162_1btnku | Jun 22, 2015 | Get Better Data, Reducing bias
One of the most common tasks in survey research is to ask respondents to select from a list of numeric ranges. For example, we might ask how many hours per day do they watch TV, how much time do they spend on your computer, or how many hours per day they study....
by davhar162_1btnku | Jun 15, 2015 | Get Better Data, Unbiased Questions
Agree/disagree scales are used far too often in our questionnaires. They ask respondents to assess a statement and then indicate the extent to which they agree or disagree with that statement. Over the past fifty years there have been many studies that have clearly...
by davhar162_1btnku | Jun 12, 2015 | Get Better Data
I wish I had a dollar for every time a survey was administered asking people to rate their frequency of some behavior. The unit of measurement is often unclear in questions about frequency, like this one: Q: How frequently did you visit the post office in the past 30...
by davhar162_1btnku | May 20, 2015 | Get Better Data
When you ask exploratory open-ended questions in a survey, keep in mind that writing is hard; most respondents expend limited effort in answering these sorts of questions. Without a trained qualitative interviewer, you also will not have the opportunity to rephrase...
by davhar162_1btnku | May 18, 2015 | Get Better Data
We often see questionnaires that contain exploratory open-ended questions. This is no surprise, because when people are studying a topic, they want to know as much as possible about it. Below are examples of exploratory open-ended questions: “What did you like most...
by davhar162_1btnku | Jan 11, 2015 | Get Better Data
One of the most common tasks we ask of respondents is to ask a question, provide a list of answer choices, and tell respondents to check-all-that-apply. Asking questions using the check-all-that-apply format often leads to incomplete answers. It is better in most...
